Before sharing this link with the customer, please note:

  Please ensure the MPF Intermediary Fulfillment requirements have been performed in carrying out the regulated activities with the customer. 

Regarding disclosure of information 

I have: 

1. identified myself with my business card(s) or all information appearing in my business card(s); 

2. provided the client with the latest version of the offering document, the statement of disclosure of necessary information, the illustrative example for the MPF Conservative Fund, the on-going cost illustrations and, where applicable, the relevant marketing materials/brochures of the Scheme in relation to the client’s instruction(s); 

3. explained the key features of the Scheme in relation to the client’s instruction(s), including the key features of the constituent funds within that Scheme, and the guaranteed funds including the guarantee features, the guarantor, the risks associated with the failure of the guarantor, the cost of the guarantee, the dilution of performance due to the guarantee structure and the material conditions that may affect the scope or validity of the guarantee; 

4. explained to the client that if scheme members do not make any choice of constituent fund and / or under the specific circumstances as stated in the offering document or the relevant administration forms, the contributions/accrued benefits transferred from another scheme will be invested according to the default arrangement of the Scheme and I have explained the key features of the default arrangement; (Note: The Default Investment Strategy takes effect on 1 April, 2017) 

5. enquired whether the client has any existing investment in any guaranteed fund(s) of his/her original MPF scheme if transfer of accrued benefits is involved and (i) warned the client that a transfer of the accrued benefits out of the guaranteed fund of his/her original MPF scheme may cause some or all of the guarantee conditions not being satisfied, thus resulting in the loss of the guarantee, and (ii) advised the client to check the offering document of his/her original MPF scheme or consult the trustee of his/her original MPF scheme for details before transferring out of the guaranteed fund(s); 

Regarding administration of client’s instructions 

 I have: 

6. explained the timeframe involved in any transfer process and except as otherwise specified there will be a time lag during which the accrued benefits will not be invested if a request of transfer of accrued benefits is elected by the client; 

7. provided the client with a copy of the “Guide to Transfer Benefits under Employee Choice Arrangement” if the request of transfer of accrued benefits is related to the Employee Choice Arrangement (not applicable to participating employer); 

8. informed the client that any notification by the administrator of the Scheme about the processing status of the client’s instruction(s) will mean I have submitted the client’s instruction document(s)/form(s) to the trustee of the Scheme; Regarding other items I have: 

9. not engaged in extending an invitation/inducement or giving regulated advice that involves the choice of any particular constituent fund; 

10. not provided any detailed advice in relation to any decision on early withdrawal of accrued benefits or the amount of any voluntary contributions and I am not aware of any other particular circumstances that demand for assessment; 

11. not provided any other information or regulated advice to the client; 

12. verified the identification information of the client against his/her identification document. 

  Please confirm that the customer does not have special needs. 

Any client 

(i) who is not, or may not be, able to fully understand the type of information to be provided and discussed or able to make that key decision(s)*, 

(ii) with primary education level or below, or 

(iii) visually or otherwise impaired, will be considered by the Guidelines on Conduct Requirements for Registered Intermediaries (the “Guidelines”) as a client with special needs that require extra care/support. 

 * A key decision refers to one of the following decisions: 

 (a) choosing a particular constituent fund; 

 (b) making a transfer that would involve a transfer out of a guaranteed fund; 

 (c) making an early withdrawal of accrued benefits from the MPF system; or 

 (d) making how much voluntary contributions into a particular registered scheme or a particular constituent fund.